Empower Your Users with On-Demand Assistance

Provide instant access to self-service and contextual support, enhancing

efficiency, reducing support desk and resource costs, and increasing

productivity.

Insights into software usage.

Determine where your support program encounters user adoption obstacles by gaining visibility into your processes and the real-world actions of your users. Also, ensure ROI on software licenses throughout your organization.

Reduce support workload and expenses.

Ease the burden on your support team and prevent calls before they happen with timely, in-app, context-sensitive guidance, advice, support, and targeted automation.

Ensure comprehensive digital adoption.

Reduce time to user competency and the need for ongoing support with effective onboarding and training.

The Challenge

Efficient application usage to boost productivity.

Complex workflows and unintuitive applications leave employees frustrated and unable to complete tasks. A lack of digital dexterity also hinders them from utilizing software effectively and maximizing its full potential.

Why organizations are moving to digital adoption platforms.

Why organizations are moving to digital adoption platforms.

Our Solution

A user-centric experience with built-in application support.

We use DAP to identify user obstacles and provide in-app, context-sensitive guidance, advice, support, and targeted automation when needed. This approach reduces time to user competency, minimizes the need for ongoing support, and maximizes the effectiveness of your applications.

Digital Adoption Experts

JOLTDLP is a full-service digital adoption company.

We can help create a digital adoption strategy, help you find the right DAP solution that will provide insights, elevate your change management, increase user productivity and provide a seamless user experience.

  • 100% digital adoption focused.

  • We offer and support the leading digital adoption solutions.

  • Unbiased platform demonstrations and comparisons

  • Single-point product subscription, support and services

  • End-to-end digital adoption managed services and support

  • Strong governance & project management control

Our services

  • JOLTDLP seamlessly integrates your DAP into your systems, offering comprehensive project leadership and delivery, drawing from our best practices and successful implementations. Our focus on your business goals ensures prioritized processes and optimized value from your DAP content and insights.

  • JOLTDLP empowers your team to extract the full potential of your DAP investment. From fundamental content creation and maintenance to establishing a Digital Adoption Centre of Excellence (CoE), our expert team provides support tailored to your specific business objectives.

  • Experience all-inclusive convenience with our DAP Managed Service, which combines subscription, implementation, proactive system management, and support into one comprehensive package at a single price, ensuring maximum flexibility and peace of mind.

    We also offer flexible manages support plans to guide and mentor you to the next level of digital adoption success.

  • Let JOLTDLP deliver expert C-suite digital adoption guidance and specialized consulting services tailored to enhance your digital adoption strategy and drive your organization's success.